{"id":1174,"date":"2020-08-26T14:39:19","date_gmt":"2020-08-26T11:39:19","guid":{"rendered":"https:\/\/www.foodoxys.com\/quality-ethics\/"},"modified":"2026-04-15T16:50:52","modified_gmt":"2026-04-15T13:50:52","slug":"quality-policy","status":"publish","type":"page","link":"https:\/\/www.foodoxys.com\/en\/quality-policy\/","title":{"rendered":"Quality Policy"},"content":{"rendered":"\t\t
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FoodOxys and the Laboratory of Animal Physiology, Department of Biochemistry and Biotechnology, University of Thessaly<\/strong> are two distinct yet closely interconnected entities that collaborate to promote science, innovation, and quality in the fields of food, nutrition, and biotechnology.<\/p>

FoodOxys focuses on the provision of bioactivity assessment services, <\/strong>the development and implementation of quality certifications (AFQ), <\/strong>as well as personalized nutritional support<\/strong>, while the Laboratory of Animal Physiology supports scientific validation through analytical testing, controls, and research measurements.<\/strong><\/p>

The two entities operate under a Unified Quality Management System (QMS)<\/strong>, designed in accordance with the requirements of ISO 9001:2015<\/strong>, aiming at continuous improvement of effectiveness, ensuring the reliability of results, and meeting the expectations of all interested parties.<\/p>

1. Customer and Stakeholder Focus<\/strong><\/h5>

FoodOxys and the Laboratory of Animal Physiology, Department of Biochemistry and Biotechnology, University of Thessaly collaborate to fully meet the needs and expectations of customers, partners, academic institutions, and funding bodies.<\/p>

The quality, reliability, and scientific validity of the services provided are ensured for business clients (B2B), consumers (B2C), and public organizations (B2G)<\/strong>.<\/p>

2. Compliance with Legislation and Standards<\/strong><\/h5>

All applicable \u039dational and European legislation<\/strong> relating to food, dietary supplements, and data protection (GDPR<\/strong>) is implemented and observed, along with the requirements of ISO 9001:2015, Ministerial Decision 4822<\/strong>, and established protocols governing laboratory processes.<\/p>

The Laboratory of Animal Physiology operates in accordance with the principles of Good Laboratory Practice (GLP)<\/strong> and documents every laboratory procedure.<\/p>

3. Scientific Validation and Reliability<\/strong><\/h5>

The Laboratory of Animal Physiology supports FoodOxys through certified analyses, testing, and measurements<\/strong>, ensuring valid and reliable results. FoodOxys utilizes laboratory results for the development of AFQ certifications<\/strong>, services, and research programs.<\/p>

The integrity of results is ensured through the application of validated methods<\/strong>, calibrations, and continuous quality control procedures.<\/p>

4. Risk Management and Continuous Improvement<\/strong><\/h5>

Risks and opportunities related to the operation of both FoodOxys and the Laboratory of Animal Physiology are systematically identified and evaluated. Corrective and preventive actions, as well as internal audits, are implemented to enhance the effectiveness of the Quality Management System. Management Reviews<\/strong> covering both entities are conducted, ensuring aligned strategic decisions and shared quality objectives.<\/p>

5. Human Resources and Training<\/strong><\/h5>

We invest in the continuous training and professional development<\/strong> of the personnel of FoodOxys and the Laboratory of Animal Physiology. A culture of quality, scientific ethics, and innovation<\/strong> is fostered at all operational levels.<\/p>

6. Data Integrity and Management<\/strong><\/h5>

The confidentiality, security, and traceability of all data produced or managed by FoodOxys and the Laboratory of Animal Physiology are ensured. GDPR-compliant protocols, secure data storage procedures, access control mechanisms, and periodic compliance audits are implemented.<\/p>

7. Management Commitment<\/strong><\/h5>

The Management of FoodOxys and the Laboratory of Animal Physiology, Department of Biochemistry and Biotechnology, University of Thessaly<\/strong>, is committed to:<\/p>